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Privacy Policy

legal disclaimer

At Grey Oak Custom Homes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our online services, or communicate with us about our custom homebuilding, design, and related services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us, request information, or submit a form, we may collect details such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Project or service interests

b. Non-Personal Information
We may also collect data automatically when you visit our website, including:

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on our site

  • Referring website or search term

This information helps us understand how visitors use our site and improve user experience.

 

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Schedule consultations or appointments

  • Send updates about projects, promotions, or company news (with your consent)

  • Improve our website, marketing, and customer experience

  • Comply with legal and regulatory requirements

 

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information.
We may share your information only with:

  • Trusted service providers assisting in website hosting, marketing, or communication

  • Business partners involved in your project (with your consent)

  • Legal authorities if required to comply with applicable law or to protect our rights

All third parties are required to maintain the confidentiality and security of your information.

 

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect how the site functions.

 

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. While we strive to protect your information, no online transmission is completely secure, and you share information at your own risk.

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6. Your Rights and Choices

You may:

  • Request access to or correction of your personal information

  • Opt out of receiving promotional emails at any time by following the unsubscribe link

  • Request deletion of your information (subject to legal or contractual obligations)

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7. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

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8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected such data, we will delete it promptly.

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9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

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10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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Grey Oak Custom Homes

PO Box 88, Lafayette IN 47902

765-237-9668

info@luekengroup.com

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